A recent survey conducted during the first two days of the Cloud Expo by Marketing Solutions and sponsored by Dell suggests that IT professionals believe that their less technical CEOs believe cloud computing to be a "fad" that will soon pass. On the other hand, IT departments see the opportunities and potential of the technology. This gap between the two professions, according to Dell, lies in "the tendency of some enthusiasts to overhype the cloud and its capacity for radical change." Especially with a complex and still evolving technology like cloud computing, CEOs are less likely to see the potential benefits and moreso the obstacles and cost to adopt the methods.
The study surveyed 223 respondents from various industries (excluding technology providers), and found that the attitudes of IT professionals and what they felt their respective CEOs’ attitudes were regarding "the cloud" were rather different. The pie graphs in figure 1 below illustrate the gap between the two professions mentioned earlier. Where 47% of those in IT see cloud computing as a natural evolution of the trend towards remote networks and virtualization, only 26% of IT believed that CEOs agreed. Also, while 37% of IT professions stated that cloud computing is a new way to think about their function in IT, "37 percent deemed their business leaders mostly likely to describe the cloud as having “immense potential,” contrasted with only 22 percent of the IT pros who said that was their own top descriptor."
Further, the survey examined what both IT professionals and CEOs believed to be obstacles in the way of adopting cloud computing. On the IT professionals’ front, 57% believed data security to be the biggest issue, 32% stated industry compliance and governance as the largest obstacle, and 27% thought disaster recovery options to be the most important barrier, contrasted with 51%, 30%, and 22% of CEOs. This comparison can be seen in figure 2 below.
While the survey has handily indicated that enterprises’ IT departments are the most comfortable with the idea of adopting cloud computing, other areas of the business could greatly benefit from the technology but are much more opposed to the technology. As seen in figure 3, 66% of IT departments are willing to advocate for cloud computing, only 13% of Research and Development, 13% of Strategy and Business Development, and a mere 5% of Supply Chain Management departments feel that they would move to cloud computing and benefit from the technology.
Dell stated that IT may be able to help in many more functions and departments by advocating for and implementing cloud computing strategies in information-gathering and data-analyzation departments. In doing so, IT could likely benefit the entire company and further educate their CEOs in cloud computing’s usefulness to close the gap between the IT professionals’ and CEO’s beliefs.
You can read more about the Dell study here. How do you feel about cloud computing?