While it is not often that users upgrade their computer cases without also updating the internals (at least compared to the opposite scenario), Antec still has you covered. If you purchase an Antec P280 or Eleven Hundred gaming case to house your trusty computer components that are only up to USB 2.0 compatible the two USB 3.0 ports are useless as the internal connector will not be compatible. Fret not; however, as the company has listened to user feedback and will now ship users a free adapter so that the front panel USB ports will be compatible with your motherboard (though only up to USB 2.0 speeds, of course).
Antec has been quoted by Maximum PC in stating that “We have hear the feedback you and your readers have given us regarding the USB 3.0 internal connector.” The further detailed that the specific compatibility issue is with the internal header connection, which would not work with older motherboards. As of today, users in such a predicament can visit the Antec website’s support page here or call 1-(800)-22ANTEC in the United States to request an adapter. The adapter is free; however, an invoice or other proof of purchase showing you bought one of the affected cases will be required.
The Antec P280’s front panel USB 3.0 ports
I have to say that this is quite good on Antec’s part and it shows that they are really listening to customer feedback. For more on the company, why not check out the latest Inside Perspective interview with Antec?
Thanks for this article! I
Thanks for this article! I would not have known that I wouldn’t be able to use 2 of the front USB ports with my current 1156 socket motherboard, without an additional adapter.
I was able to quickly contact Antec, without being put on or waiting to talk to someone, and they politely agreed to send me out one of these adapters, free of charge. I didn’t even have to provide them proof that I purchased the case, but I had the invoice ready just in case.
Antec is up there with the best in the business for consumer support!