NVIDIA has pulled the Android 6.0 OTA update for the original SHEILD (pre-K1) tablet after users experienced wi-fi connection issues. A post on NVIDIA's official forums explains:
"We have temporarily turned off the OTA update until we understand why a few users are losing WiFi connection after updating their tablet to OTA 4.0."
(Image: Android Police)
The post is authored by Manuel Guzman of NVIDIA Customer Care, and includes a list of potential fixes:
- Reboot your tablet 2-3 times. If this fails, power cycle your tablet 3-4 times (not reboot but complete power off). If this does not work, charge your tablet to 100% and attempt again a couple of times or so.
- Factory reset your tablet. Make sure you backup any important files before you perform this step.
- A couple of users reporting their WiFi coming back after leaving their tablet powered off for a few hours. Try leaving your tablet powered off for a few hours and then turn the device back on.
Users who still have issues connecting are asked to navigate to the Advanced W-Fi page on their tablet, and then to "take a screenshot and email the picture to email@example.com".