Back in 2008, a customer purchased a laptop from Sony, but refused to accept its end-user license agreement due to its pre-installed software. The customer contacted Sony, demanding to be reimbursed for the junkware. Sony, instead, offered a refund for the PC. The customer, instead of taking the refund, sued Sony for about 3000 Euros.
According to The Register, the EU's highest court has just ruled against the customer.
Honestly, this makes sense. The software was around when they purchased the computer, and Sony offered a refund. Yes, companies should offer crapware-free versions of their laptops, even for a slight fee. If adware-free version existed at all, then there might be an issue, but that would belong with Microsoft (or whoever owns the actual platform). It shouldn't be a burden for the individual system builders, unless collusion was involved.
It's also funny to think that, since the laptop was purchased in 2008, we are probably talking about a Vista-era device. Interesting to think about the difference in speed between the legal system and the tech industry.