Paul Thurrott has posted a reasoned look at the recent negative rating Consumer Reports have handed the Microsoft Surface and Intel's reaction to it. There were problems with the release of Skylake powered Surface products and Microsoft initially laid the blame fully on Intel; which proved awkward when they conversed with Lenovo about the problems Skylake caused as Lenovo had not had a similar experience. Instead the reliability issues stemmed from Microsoft's drivers and when you break down the issues, most had to do with frozen screens and unresponsive touch interfaces.
Microsoft have since rectified this issue and the new Surface products do not have the same issues as the previous models. There is an interesting bit of speculation in the article about the fallout of this issue, it could be that this was the driving force behind Microsoft's sudden push to have Windows 10 run on ARM processors. For more on that as well as some interesting background on how companies measure the success of their products you should head over to read the full article. At the very least you can bask in the glory of the quote from an internal memo at the beginning of the article, describing your purchase as an "ownership journey with our products".
"Thurrott.com has seen an internal Microsoft memo that indicates that the software giant is readying a broader campaign to undercut this past week’s news from Consumer Reports. It also provides greater insight into why Microsoft believes the Consumer Reports recommendations are incorrect."
Here is some more Tech News from around the web:
- Notebook lithium battery prices rising @ DigiTimes
- Infosec eggheads rig USB desk lamp to leak passwords via Bluetooth @ The Register
- A Year Later, You Can Still Upgrade to Windows 10 for Free @ Techspot
- Firmware update blunder bricks hundreds of home 'smart' locks @ The Register
- Revealed: The naughty tricks used by web ads to bypass blockers @ The Register
- We'll deliver 'in a few weeks' says troubled ZX Spectrum reboot firm @ The Register
- Linksys LGS326P 26-Port Smart Gigabit PoE+ Switch Review @ NikKTech