If you, or someone you know, has had their Surface Pro 4 suffer premature death or performance issues since the firmware update Microsoft provided back in July then The Inquirer has some great news. The issue might appear as an embedded controller or UEFI storage manager Error 10, screen flickering or even just a general degradation in performance; the symptoms seem to vary from system to system. Regardless, Microsoft is finally making good on their promise to replace the defective Surface Pro 4 with one that works with the new firmware.
If you have yet to make a warranty claim, or have had one which was not honoured you should follow up.
"After weeks of mixed messages, with some users given a warranty replacement straight away while others have had to argue and fight for it, Microsoft has confirmed that there is an issue and that it will honour warranties."
Here is some more Tech News from around the web:
- Intel's 28-core Xeon W-3175X will fetch more than £4,000 @ The Inquirer
- Regular Windows 10 Users Who Manually Look For Updates May End Up Downloading Beta Code, Microsoft Says @ Slashdot
- TSMC joins forces with academia to develop quantum computer @ DigiTimes
- Windows 10 can carry on slurping even when you're sure you yelled STOP! @ The Register
- Asustek shakeup: Q&A with company chairman Jonney Shih and president Jerry Shen @ DigiTimes
- Forget your deepest, darkest secrets, smart speakers will soon listen for sniffles and farts too @ The Register
- Don’t buy a 5G smartphone—at least, not for a while @ Ars Technica
- Pittasoft BlackVue DR900S-2CH 4k UHD Car Dashcam Review @ NikKTech
- How to Find Your Original Windows 10 Product Key @ Techspot