Google Apologizes For Tossing A Brick Into Your Home

Source: The Inquirer Google Apologizes For Tossing A Brick Into Your Home

This Firmware Hardened Some Hearts And Homes

A small number of Google Home and Google Home Mini devices reacted very poorly to a firmware update pushed out by Google, bricking themselves completely.  This was upsetting to those affected, not least of all because the update was pushed by Google and not one they installed themselves and there was no fix available.  Google reached out to The Inquirer after they reported on it and informed them they will be pushing out a new firmware update which should prevent further electronic catatonia and possibly might revive some of those already dead.

If you have a dead Home wait to see if the new fix resurrects it, if not you can make a warranty claim which should be honoured even if your original warranty is as active as your smart home device.

We're not quite sure if this was always the position of if Google has pivoted since we ran the original piece, but the fears expressed by users was based on the fact that most of the affected devices were out of warranty.

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About The Author

Jeremy Hellstrom

Call it K7M.com, AMDMB.com, or PC Perspective, Jeremy has been hanging out and then working with the gang here for years. Apart from the front page you might find him on the BOINC Forums or possibly the Fraggin' Frogs if he has the time.

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